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Installations Account Coordinator

Apply Job ID 12814 Date posted Mar. 19, 2019 Location Bentonville, Arkansas Full Time / Part Time Full time (FT)

Quad/Graphics

As a worldwide marketing solutions partner our goal is to help our clients win every day. We use our data-driven, integrated marketing platform, with a strong foundation in print, to help clients reduce complexity, increase efficiency and enhance marketing spend effectiveness. We’ve built a rich history by believing in our people, allowing them to act like owners and take charge of their own success. Whether you’re an operator, sales representative, a graphic artist or a clinician, we’re all driven to perform at our best – for ourselves and our clients. We’re a company with a soul and a belief that we can always create a better way.



Position Overview:

The primary role of the Installations Account Coordinator is for direct Client contact and overall coordination of the Client’s in-club signage installation projects, as assigned by the Client Services Account Manager/Director. The Account Coordinator will be in continual communication with the Client to understand and support their business objectives and to execute on all details relating to their projects. Responsibilities include project oversight and maintaining excellent communication with various clients, other agencies/partners, and various stakeholders involved in signage installations.    

Quad expects that the Installations Account Coordinator will act at all times to assure the highest level of ethics, professionalism and personal performance possible.  He or she will work enthusiastically to meet or exceed all performance goals set by Quad and will contribute his/her utmost to assist the organization in achieving its stated goals. The Installations Account Coordinator will at all times fully support the company’s position with its Client. 

The Installations Account Coordinator is expected to:

  • Coordinate and manage multiple projects simultaneously
  • Possess an understanding of retailing structure and operation
  • Develop and manage project timelines and task lists, following through with clear and timely communication to all parties impacted within signage, construction and club opening processes
  • Coordinate all services Quad provides to our Client
  • Collect project specifications from the Client and accurately communicate those specifications to internal departments
  • Review estimates and billing to ensure specifications match those estimated
  • Route creative materials and/or orders to necessary departments for execution
  • Interact daily with client to insure timely completion of projects
  • Communicate with the clients’ executives, store planners, club managers, and off- or on-site stakeholders
  • Attend meetings as directed by the Client Services Account Manager/Director
  • Assist in any other project assignments as directed by Quad leadership

Required Qualifications:

  • Ability to speak, read, and write in the English language
  • 4-year college education or equivalent
  • 2-3 years’ experience in account coordination
  • Knowledge of commercial signage production and installation helpful  
  • Knowledge of marketing and/or print strategies and program execution
  • Experience with Microsoft Word, Excel, Outlook, and PowerPoint
  • Ability to learn proprietary software used by Quad/Ivie or the Client
  • Occasional travel as required
Additional Company Information: 

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

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