Retail Store Project Manager

Planners, problem-solvers, and big thinkers! We’re looking for a dynamic Project Manager to join our team for an exciting Fortune 500 retail client. This role is perfect for someone who thrives in a fast-paced environment and is obsessed with attention to detail.

You’ll jump right into managing company branded on-campus locations, project development, coordinate with vendor and agency teams, and handle complex schedules for our valued clients. With an eagle-eyed attention to detail and a knack for leading complex projects from planning and scope through troubleshooting and final deliverables, you'll thrive in an environment that values teamwork and enjoys a fun-filled atmosphere.

Primary Responsibilities

• Manage two on-campus locations, including managing inventory, ordering weekly, working incoming freight, stocking merchandise, and ensuring both locations are presentable at all times.
• Provide customer service, ensure stores are stocked, and all merchandise is scannable in POS system
• Lead small department driven projects and manage project expectations with the team, the client, and other stakeholders.
• Facilitate weekly touch base with client to refine workflow processes to meet the need for speed and quality and work with client security on tours.  
• Maintain open communication with the warehouse team on any opportunities, including pricing, labels, and item confirmation.  
• Be well-versed in the client’s brand to meet expectations with excellence.
• Work independently
• Resolve issues and roadblocks.
• Problem solver, identify process problems and recommend improvements. 
• Exhibit communication skills and ability to articulate updates, milestones, and status reports to all stakeholders.
  

Qualifications

• Bachelor’s degree in advertising, communication, marketing, or a related field is required.  Appropriate education and/or experience may be substituted on an equivalent basis.
• At least 1 year of marketing project management experience in an agency or retail setting.
• Experience with Microsoft Teams, Word, Excel, PowerPoint, and Outlook.
• Exceptional written and verbal communication skills.
• Ability to respond quickly and effectively to the client’s needs and issues.
• Detailed-oriented and outstanding customer service.
  

Preferred Skills

• Retail experience
• Knowledge of Adobe Creative Suite and project management methodologies.
• Strong background in retail business and the retail space.
• Demonstrate strong interpersonal and management skills. 
• Negotiate, creatively problem-solve, build relationships, and think strategically.
• Ability to learn client-specific project management programs and processes, prior experience with Workfront or similar project management tools preferred.