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Senior Project Manager - Hybrid

Apply Job ID 25185 Date posted Jan. 23, 2023 Location Bentonville, Arkansas

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The primary role of the Senior Project Manager (hybrid – onsite in Bentonville, AR and remote) is to successfully manage individual Client relationships and projects on behalf of the Client and Quad.  Responsible for managing multiple marketing/communication projects from beginning to end, overseeing multiple schedules, and deliverables, while leading them effectively and profitably throughout the execution of work.

Responsibilities

  • Act as the primary day-to-day contact with Clients
  • Possess an in-depth understanding of the Client’s business objectives
  • Develop and manage project timelines and task lists
  • Ability to understand and identify opportunities for continued growth
  • Understand and manage the execution of tasks to achieve the Client’s marketing goals
  • Manage multiple, complex projects simultaneously
  • Meet tight deadlines within established budgets
  • Identify process challenges and work with internal leadership to solve
  • Attend regular planning meetings and provide detailed written confirmation/report
  • Work effectively to manage work across internal business units
  • Build and maintain client relationships with low-and-mid level management
  • Suggest opportunities to the Director Client Services to educate the client on Quad's services - directly or through the Client Services team
  • Ensure the Client is satisfied with the performance of our Client Services Team and level of service
  • Keep management informed regularly of events/issues that could impact client relationships
  • Ensure the team adheres to established processes and procedures to ensure timely and accurate delivery of the Client’s services

Qualifications

  • Appropriate education and/or experience may be substituted on an equivalent basis.  Bachelor’s degree in advertising, communication, marketing, or a related field.
  • Minimum 4 years of experience including: retail marketing, corporate marketing department, and advertising agency
  • Experience with site migration for a corporate affairs team moving content from one platform to another platform is preferred
  • Experience with Adobe Experience Manager is preferred 
  • Strong background in project management concepts, methodologies, and tools
  • Strong organizational skills with attention to detail
  • Understanding of marketing strategy, creative, photography/videography, print production, media, and digital
  • Knowledge of customer services, sales, retail structure, operations, account service/sales management, best practices, and proven ability to communicate and implement
  • Ability to respond quickly and effectively to the Clients' needs and issues
  • Ability to understand and manage the execution of tasks to achieve the Client’s marketing goals
  • Ability to handle many issues, items, and functions at one time and deal rapidly with multiple items in a prioritized sequence
  • Ability to set and prioritize goals and achieve them as scheduled
  • Demonstrate flexibility to adjust to rapidly changing requirements and schedules
  • Demonstrate an analytical approach to problem-solving

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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