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Quality Leader

Apply Job ID 23240 Date posted Sep. 13, 2022 Location Franklin, Wisconsin Full Time / Part Time Full time (FT)


Production opportunities at Quad instill a sense of empowerment and possibility distinct from those at other employers. Quad’s state-of-the-art manufacturing facilities include world-class automation and printing technology. This includes guided vehicles (driverless fork trucks) and world-class digital presses that give our clients a full range of options to produce personalized marketing products. Fueled by innovative, interesting days, you’ll find hard work is good work, and feel a deep sense of pride in a job well done – something shared by your team and everyone in the community we call Quad.

Position Overview:

The Franklin, WI plant is seeking a Quality Leader.  This position is responsible for the leadership and coordination of quality systems for finished goods produced in the packaging manufacturing facility. This position leads ongoing activities required to support existing products and ensure the facility maintains compliance with ISO and SQF codes.


  • Lead the quality program within the facility to assure finished product quality.
  • Understand, follow and reinforce quality guidelines and processes.
  • Assure compliance with ISO and SQF codes. (Training and certification are available.)
  • Develop corrective actions in collaboration with the Quality Manager and area leaders.
  • Communicate clearly to both internal and external customers.
  • Respond to customer complaints with a sense of urgency and confidence.
  • Collaborate with plant leadership and production employees on quality investigations, responses, and solutions.
  • Ensure and assist with the enforcement of quality expectations across departments in production.
  • Strategize and collaborate with team members to resolve quality issues, working toward continuous improvement.
  • Understand and use data to support communication and drive results.
  • Meet deadlines and work toward achieving and exceeding target plant metrics.
  • Maintain records and compliance documentation in an organized manner.
  • Serve as the contact point for the customer and 3rd party audits ensuring continued conformance and certification.
  • Supervise/Schedule activities of the internal audit teams.
  • Maintain knowledge of regulatory requirements for food packaging.
  • All Packaging employees must: Follow and comply with all food safety and quality policies. Report any food safety issues or concerns to the Site Leadership Team.


  • May include some travel

Education: HS Diploma

Experience:  Paperboard Packaging experience or experience in a manufacturing environment preferred.

Certificates, Licenses, Registrations: SQF certification is preferred, but not essential.

Knowledge, Skills & Abilities: 

  1. General understanding of print and packaging production.
  2. Ability to work and communicate effectively with others.
  3. Ability to take the initiative to solve problems and create solutions.   

Additional Company Information 

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations, and more.

Quad is proud to be an equal-opportunity employer and values diversity. We are committed to creating a place of belonging — where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.  Quad also prohibits harassment of applicants and employees based on these protected categories.

Drug-Free Workplace


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