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Condition Management Care Coordinator

Apply Job ID 20036 Date posted Jul.. 02, 2021 Location Gautier, Mississippi Full Time / Part Time Full time (FT)

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Nearly thirty years ago, QuadMed was born out of the idea that health care should be simple. By providing employers and their employees with quality onsite and near-site primary care, with a focus on wellness and prevention, we make a culture of health and well-being possible. Our caregivers working as a team, and with ample appointment times, have the opportunity to build meaningful patient relationships that produce measurable health improvement results. We’re proud to be a nationally recognized leader committed to transforming health care for the better. At QuadMed you can showcase your skills and your passion for patient care.

We are excited to offer an exceptional opportunity as a Condition Management Care Coordinator with the Huntington Ingalls Industries Family Health Center, Operated by QuadMed located in Pascagoula, MS. The Care Coordinator provides basic education and supports the Certified Nurse Educators in the QuadMed Chronic Condition programs including diabetes, asthma, and hypertensive conditions.  

KEY RESPONSIBILITIES 

  • Phone Triage to include outlining the Chronic Condition Management program to patients and directing them to the appropriate provider 
  • Acts as a program resource for patients and internal partners with responsibilities including scheduling appointments and referring patients to appropriate resources  
  • Conducts staff education and coaching to ensure they are aware of all the program resources and updates available to their patients  
  • Establishes proactive outreach opportunities to increase patient health and outcomes and assist in future planning of programs 
  • Distributes program marketing and referral information to providers and assists them in selecting best practice options for their patients 
  • Organizes enrollment and tracking of new membership as the program grows through new QuadMed locations and providers 
  • Assists with wellness programming as needed 
  • Manages vendor relationships and handles procurement of supplies  
  • Performs clerical support duties including faxing, scanning and data entry (i.e., lab values) 

JOB REQUIREMENTS

  • Appropriate education and/or experience may be substituted on an equivalent basis 

Education:  

  • High School Graduate or equivalent 
  • Graduate from an accredited college/university with an AA in Medical Assisting or LPN 

Experience:  

  • Minimum five (5) years outpatient care experience  
  • Experience promoting wellness programming is a plus 

Knowledge, Skills & Abilities:   

  • Excellent communication skills; both written and verbal, with proven organizational and facilitation ability. 
  • Strong team player with ability to be a self-starter professional who can work independently and proactively toward program improvement. 
  • Must be proficient in Microsoft Office including Word, Outlook, and Excel 
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion 

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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