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Expedited Service Specialist

Apply Job ID 12032 Date posted Feb. 11, 2019 Location Naperville, Illinois Full Time / Part Time Full time (FT)


As a Quad business, QuadExpress is responsible for moving billions of pounds of time-sensitive freight annually - by road, rail, air and sea. As a trusted partner, utilizing technology to develop custom transportation solutions.

The Expedited Service Specialist will be responsible for booking, routing, invoicing, and finalizing all expedited or special equipment moves in a set time. This position will follow all federal, state regulations for the movement of goods moving Air, Rail, Ocean, Truck, LTL or small package. The Expedited Service Specialist will track and trace shipments as well as complete all invoicing and finalizations for the billing of the freight.


  • Expedite orders to ensure on time delivery
  • Coordinate delivery of expedited shipments
  • Communicate cross-functionally to ensure accuracy
  • Analyze and monitor all open shipments for delivery issues and support

  • Excellent negotiation skills
  • Excellent problem solving and decision making ability
  • Must be a driven, enthusiastic and highly motivated individual
  • Drive for results
  • Strong customer service skills
  • Quick learner who is successful at multi-tasking
  • Must be a team player in a fast pace environment with excellent written and verbal communication/phone
  • Excellent oral and written communication skills
  • Goal driven and highly motivated
  • Proven analytical and problem solving skills
  • Ability to be flexible and adapt to change
  • Comfortable working with all levels of corporate
  • Proficient in MS Excel and Word
  • Strong work ethic, attention to detail and organizational skills
  • Ability to learn quickly

Additional Company Information:

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace


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