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Production Coordinator

Apply Job ID 15485 Date posted Oct. 08, 2019 Location New Berlin, Wisconsin Full Time / Part Time Full time (FT)


Production opportunities at Quad instill a sense of empowerment and possibility distinct from those at other employers. Quad’s state-of-the-art manufacturing facilities include world-class automation and printing technology. This includes guided vehicles (driverless fork trucks) and world-class digital presses that give our clients a full range of options to produce personalized marketing products. Fueled by innovative, interesting days, you’ll find hard work is good work, and feel a deep sense of pride in a job well done – something shared by your team and everyone in the community we call Quad.
Job Description

Quad/Graphics is currently seeking a Full Time Production Coordinator to work in our In-Store Productions facility on Glendale Drive in New Berlin. The job duties for this position include, but are not limited to:
  • Assess readiness of job tickets, packing requests and other job instructions.
  • Prepare labels, packing documentation, load flags, etc. based on customer requirements/requests/specifications.
  • Create and process shipping imports from Excel. Track shipments using FedEx, UPS and DHL software. Provide tracking data to Customer Service and Sales.
  • Field customer and sales representative emails/calls and respond to their requests in a prompt and professional manner.
  • Utilize shipping software and other computer applications to research and resolve inquiries regarding shipments. Troubleshoot and problem solve when necessary.
  • Follow up with Customer Service and Sales Support when necessary.
  • Maintain inventory of fulfillment supplies.
  • HS diploma or equivalent and 1 to 3 years of experience in large format printing and finishing.
  • Proficient in Microsoft Office Tools (Outlook, Word, Excel) and office equipment.
  • Must be self-motivated, detail oriented, and possess good follow-up skills and excellent communication and organizational skills.
  • Familiarity with small package shipment software (FedEx, UPS, DHL) a plus.
  • The ability to manage multiple tasks and priorities in a fast-paced environment.
  • Self-starter requiring little day-to-day direction. Has the ability to work independently and collaboratively.
  • Ability to be flexible when faced with frequent operational changes.
  • Works well under pressure with real deadlines and customer commitments at stake.
  • Extreme attention to detail.
  • Effective problem solving skills.
Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Drug Free Workplace

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