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Strategic Account Specialist

Apply Job ID 15854 Date posted Nov. 13, 2019 Location New Berlin, Wisconsin Full Time / Part Time Full time (FT)


Employees at Quad thrive at the intersection of thinking, making and marketing. As we continue to take the bold steps necessary to transform our offering, our goal is to provide our clients with the most powerful integrated marketing platform. We’re all partners in our company, committed to do the right thing, trusting the process, innovating for the future, growing the business, believing in each other, and having a little fun along the way.

Quad’s Strategic Account Specialist is expected to promote, drive and support the selling of our In-Store solutions with our Internal Business Partners, including but not limited to: Cross Channel Field Sales Representatives, Enterprise accounts (when appropriate) and Print Management/Client Services Opportunities. Employees must be experts at understanding the client’s business in the verticals we serve, and develop strategies with our internal business partners to position our differentiators in a way that meets our client goals and objectives while driving business to Quad’s holistic In-Store Solutions.

  • Update and maintain sales pipeline in SFDC and forecasts.
  • Meet or exceed Sales Plan for Internal Business Partners/Clients assigned to you. 
  • Keep Internal Business Partners abreast of new services and capabilities.
  • Help to navigate internal processes to support the selling efforts.
  • Work directly with clients as appropriate to provide In-Store marketing solutions.
  • Facilitate Design Requests, Estimate Requests, Compile Pricing Grids and/or Proposal, and facilitate Live Jobs through production.
  • If needed, responsible for press and kit check approvals as requested by client. 

  • Be a self-starter with the initiative to uncover and develop new opportunities with our internal business partners to drive revenue growth to Quad’s holistic In-Store Solutions.  
  • Employ solution selling principles, proactively presenting innovative In-Store marketing strategies to our internal business partners and their clients to foster new business development, and retain and grow existing business. 
  • Develop strong internal and external relationships to provide greatest value to our clients.
  • Be comfortable meeting with and presenting to clients and our internal business partners in person or via webinar, understanding and articulating our value proposition, and the integration of our go-to-market approach of people, process, platform, technology and partnerships.   
  • Be well versed in in-store marketing strategies including: strategic and structural design innovation, knowledge in various substrates tied to printing techniques, understanding of a robust finishing process and capabilities tied to overall timing, and an understanding of complex kitting programs tied to distribution.
  • Possess outstanding interpersonal and communication skills, with an ability to inspire and motivate internal teams to exceed customer expectations.
  • Understand and articulate the correlation and effectiveness of highly complex and visually strategic in-store campaigns and how they relate to a potential opportunity to create value tied to our production platform.
  • Travel up to 30%. 
Additional Company Information:
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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