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Learn more about Quad's response to COVID-19.

HII COVID Patient Services Representative

Apply Job ID 20732 Date posted Sep. 30, 2021 Location Newport News, Virginia Full Time / Part Time Full time (FT)


Nearly thirty years ago, QuadMed was born out of the idea that health care should be simple. By providing employers and their employees with quality onsite and near-site primary care, with a focus on wellness and prevention, we make a culture of health and well-being possible. Our caregivers working as a team, and with ample appointment times, have the opportunity to build meaningful patient relationships that produce measurable health improvement results. We’re proud to be a nationally recognized leader committed to transforming health care for the better. At QuadMed you can showcase your skills and your passion for patient care.

The Patient Services Vaccine Registrar will be responsible for registering patients for Influenza vaccines / COVID-19 vaccines and/or COVID testing collection.

*This position is temporary full time 6 week contract at 40 hours a week

M&T 4:30am-4:30pm and W-FR 6am-6pm

    •    Poses screening questions per pre-vaccination assessment for Influenza and COVID-19 vaccines. 
    •    Maintains orderly storage of supplies and keeps vaccination area neat, clean and organized.
    •    Conducts ongoing sanitizing and cleaning of designated vaccination stations.
    •    Complies with all Qmed and Client policies and procedures.
    •    Adheres to required PPE 
    •    Follows Quadmed/Client workflows and processes
    •    Ensures patient confidentiality and meeting customer service expectations throughout the entire process.
    •    Performs data entry in EMR
    •    Works in in a group setting to support organizational Wellness Initiatives.
    •    Punctual to attend events on time in providing service to the client. 
    •    Maintain a professional demeanor
    •    Adherence to company dress code


    Appropriate education and/or experience may be substituted on an equivalent basis 


    • High School diploma or equivalent 


    • Receptionist and/or healthcare industry experience preferred 

    Knowledge, Skills & Abilities:   

    • Excellent customer service skills required  

    • Ability to be a team player, detail oriented, accurate, and efficient  

    • Strong communication and interpersonal skills  

    • Ability to work in a fast-paced environment and work well under pressure  

    • Ability to be patient, possess compassion and uphold HIPAA standards  

    • Medical Terminology preferred 

    Additional Company Information 

    We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

    QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

    Drug Free Workplace


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