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Creative Production Coordinator

Apply Job ID 17021 Date posted Mar. 05, 2020 Location San Bernardino, California Full Time / Part Time Full time (FT)


Employees at Quad thrive at the intersection of thinking, making and marketing. As we continue to take the bold steps necessary to transform our offering, our goal is to provide our clients with the most powerful integrated marketing platform. We’re all partners in our company, committed to do the right thing, trusting the process, innovating for the future, growing the business, believing in each other, and having a little fun along the way.

Quad is seeking a Creative Advertising Coordinator, for onsite customer facility in San Bernardino, CA. We are looking for dynamic and resourceful Advertising Coordinator who takes initiative and thrives in a fast-paced, challenging working environment. In this position, you will support Account Management and Client Services and help strategize and deliver organization’s goals and plans with discipline and attention to details for a large grocery retail company.

You will be responsible for coordinating the daily advertising operations (both advertising and print production) of the account and developing strategies to optimize processes.

Responsibilities include, but are not limited to:

  • Coordinate and direct internal production team to execute all client development projects 
  • Day-to-day customer contact and management of all details related to ongoing projects
  • Resolve and troubleshoots customer issues that arise and escalate when necessary
  • Effectively communicate with sales and project coordinators
  • Assist in development of forecast details required by client
  • The ability to read, write and comprehend complex projects and be a pro-active problem “preventer” as well as a dynamic problem “solver”
  • Follow workflow processes to increase team productivity
  • Set schedules to meet client deadlines
  • Collaborate with client team members to acquire all project information required to perform work
  • Collaborate with other internal teams to develop customized strategies and solutions that will meet the client’s business needs and expand our relationship
  • Establish a strong understanding of our client’s products and their positioning in the marketplace as well as their business and industry as a whole
  • Minimum of two years’ experience producing for catalogs, direct mail, signage, retail inserts, etc.
  • Knowledge of creating and working with templates and style sheets; including page formatting of copy, placing photos and artwork; producing multiple versions
  • Excellent communication and organizational skills
  • Experience in the prepress/graphics arts industry
  • Must be detail and deadline oriented with a dedicated work ethic
  • Must be able to multitask and to be flexible 
  • Solid understanding of the entire creative and production process
  • Ability to maintain effective ongoing discussions and relationships with clients
  • Ability to collaborate effectively with diverse creative team members
  • Flexibility with work hours as needed to complete required tasks
  • Proficient computer skills including ability to utilize Microsoft Office applications, project management databases and email applications
  • Knowledge of steps required for the print process and an understanding of production methods to ensure designs can be produced for print delivery
Additional Company Information

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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