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Quality Service Representative-$16hr. 2nd and 3rd shift

Apply Job ID 23238 Date posted Sep. 12, 2022 Location Spartanburg, South Carolina Full Time / Part Time Full time (FT)

Quad/Graphics

Employees at Quad thrive at the intersection of thinking, making and marketing. As we continue to take the bold steps necessary to transform our offering, our goal is to provide our clients with the most powerful integrated marketing platform. We’re all partners in our company, committed to do the right thing, trusting the process, innovating for the future, growing the business, believing in each other, and having a little fun along the way.

Position Overview:

Quad is seeking a 2nd and 3rd Shift Quality Service Representative for our Spartanburg, SC location.  

Quad is currently hiring  Essential Workers who want to make a difference - Imagine more than you have today.  Your career starts here.  Be greater than you thought possible and reap the rewards of your success and growth. We are in the business of developing people.  Promotions are based on your performance – You are in charge of your career! 

Essential Functions of this position include:

  • Perform Quality Inspections - Review job tickets for customer specifications for products, perform product inspections throughout each stage of the production process to ensure compliance with customer specifications, audit samples of products for defects, and complete quality assurance documentation for each job. Cross-check order documentation with the end product and packaging labels to ensure quantity and accuracy of physical orders. Collaborate with shipping personnel to ensure order accuracy and timeliness. 
  • Perform Process Compliance Audits - Audit documentation associated with each job for compliance to established processes. Perform compliance audits of other departments to ensure ISO standards are maintained. Identify non-conformities, determine root cause, and pose solutions.
  • Maintain Color Standards - Maintain color standards for each customer for reference in quality inspections. Ensure needed color standards are pulled and staged at presses at least 4 hours prior to the job's commencement.
  • Complete Quality Documentation - Complete documentation according to established SOP's and ensure all paperwork is completed correctly prior to closing jobs. Create Certificates of Compliance for customers as needed.

Required Qualifications

  • Candidates must be at least 18 years old
  • Knowledge of ISO guidelines, procedures and work instructions
  • Ability to analyze problems for root cause and determine solutions
  • Attention to detail and accuracy
  • Successful candidates must be able to perform the following: lift 50 pounds continuously, stand long hours, use hands and wrists continuously in controlled movement, receive and follow instructions and use vision in order to identify defects with or without reasonable accommodation.
  • Good verbal and written comprehension
  • The ability to thrive in a team environment and work independently with minimal supervision
  • The ability to perform basic math calculations
  • Basic computer skills

Preferred Qualifications:

  • High school diploma or equivalent
  • 1 or more years of experience in quality assurance/inspection preferred.

Additional Company Information

We offer excellent benefits for eligible employees, including 401(k), holidays, vacations, and more.

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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