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Business Analyst - Product Specialist

Apply Job ID 19078 Date posted Mar. 30, 2021 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)

Quad/Graphics

Careers across Quad are defined by a rich legacy of passionate people driven by innovation and motivated to find a better way. Here, you'll discover roles that provide the chance to help transform our business while overseeing our vast technology infrastructure. We leverage technology to help our clients and employees succeed, while providing firsthand service and support. Our values have guided us from day one, creating an intense pride in knowing that every day is an opportunity to thrill our clients, side-by-side with the larger community we all call Quad.

Agile team member working alongside business stakeholders to improve their processes and systems.  Conducts research and analysis in order to design solutions that meet the needs of customers and end users.  Helps to ensure the quality and adoption of implemented solutions and the realization of business value.

KEY RESPONSIBILITIES

  • Self-directed team member, highly collaborative with team and some business partners
  • Collaboration with team business partners
  • Ability to influence others through effective change management
  • Understanding business needs through lens of the customer/user
  • Understanding of business needs and priorities
  • In accordance to team and department standards, active in learning and utilizing industry best practices, leverages feedback from peers
  • Able to apply knowledge and understanding of basic solutioning to assist team in planning and developing solutions 
  • Actively engage in communities of practice
  • Skilled at problem solving, critical thinking, data analysis/modeling, detailed requirement gathering and system configuration
  • Focused on user needs assessment, root cause analysis, gap analysis, and current/future state representation

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

  • Bachelor’s degree preferred
  • 2+ years of I/T work is preferred

Knowledge, Skills & Abilities: 

  • Self-directed team member, highly collaborative with team and some business partners
  • Ability to influence others through effective change management
  • Understanding of business needs and priorities
  • Skilled at problem solving, critical thinking, data analysis/modeling, detailed requirement gathering and system configuration
  • Experience with office software desired

Additional Company Information 

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.  Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace

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