Skip to main content

Delivery Coordinator

Apply Job ID 13913 Date posted May. 31, 2019 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)


As a worldwide marketing solutions partner our goal is to help our clients win every day. We use our data-driven, integrated marketing platform, with a strong foundation in print, to help clients reduce complexity, increase efficiency and enhance marketing spend effectiveness. We’ve built a rich history by believing in our people, allowing them to act like owners and take charge of their own success. Whether you’re an operator, sales representative, a graphic artist or a clinician, we’re all driven to perform at our best – for ourselves and our clients. We’re a company with a soul and a belief that we can always create a better way.

Job Description

Quad Transportation Services, a division of Quad/Graphics, is seeking Delivery Coordinator.  The Delivery Coordinator will be responsible for coordinating successful pickup and delivery of product to various locations throughout the country.  

Job Duties:

  • Overall accountability for day to day execution of Rail (intermodal), Truck, LTL and airfreight for all distribution and manufacturing locations.
  • Responsible to identify discrepancies in shipping and/or transportation scheduling parameters, postal, inventory, OS&D, and/or delivery issues
  • Prioritize job responsibilities frequently due to aggressive deadlines and identify and resolve delivery issues to maintain positive customer relations.
  • manage multiple assignments simultaneously and maintain positive customer and employee relations
  • Once appropriate delivery method is selected, begin contacting carriers and engaging in load pick-up and delivery expectations.
  • Service customers by solving problems, gathering and transmitting information as needed and demanding product meets delivery requirements and standards
  • Review and make recommendations for operation improvements.
  • Manage carrier performance; timely dispatch and delivery of outbound, inbound, and interplant orders.
  • Resolve any dispatch or delivery issues with shippers, receivers and transportation partners.
  • Coordinate daily partnering with Customer Service, receivers and ship plants to ensure on time pick-up   and delivery.
  • 24/7 Support M1
  • Collaborate with all operation groups to provide performance feedback on transportation partners and ship plants.
  • Manage excess of 500-700 operational daily e-mails.
  • Initiate and facilitate load planning adjustments as needed to ensure on time pickup and delivery.  
  • Associates or Bachelor’s Degree in related field highly desired
  • One + years in a transportation or logistics environment; or equivalent combination of education and experience
  • Demonstrate experience working in Excel or PC based database platform required
  • Must maintain and increase understanding and proficiency in new logistics principles, techniques and regulations.
  • Must be self-motivated, flexible, organized and able to multi-task in an ever-changing environment
  • Must be able to multi task and work under a demanding, fast paced environment.
  • Ability to work among a diverse work force and be able to communicate clearly in writing and verbally.
  • Strong organization, problem solving and communication skills as well as team leadership and effective employee relation skills are necessary.
  • Proactive, critical thinking and follow up organization skills are necessary.
  • Ability to multi task and interact with internal and external customers.

Additional Company Information

We offer excellent benefits to eligible employees, including 401(k) and profit sharing plans, holidays, vacations and more.

EOE Minorities/Females/Protected Veterans/Disabled

Drug Free Workplace


Be part of our talent community

Sign up here for job alerts from Quad

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Next, click “Add” to update your preferences. Finally, click “submit” to create your job alert.