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Epic Billing Specialist

Apply Job ID 25663 Date posted May. 23, 2023 Location Sussex, Wisconsin

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking a detail oriented Epic Billing Specialist to join our team @ our Quad Med Sussex Corporate Office (Hybrid). Reports directly into the Revenue Cycle Supervisor and is responsible for working in our EMR alongside our billing team to help manage claim edits and errors, and resubmissions to our TPA’s on behalf of our clients.  The Epic Billing Specialist will handle inbound calls to accept payments and answer all billing questions, while providing outstanding customer service to the patient.  

*Schedule : 8:00 am to 4:30 pm CST

Key Responsibilities

  • Assesses claims to verify correct billing
  • Completes assigned systematic checks to ensure all billable claims are transmitted and processed in a timely manner
  • Post patient payments
  • Corrects, both preemptively and post submission upon denial or rejection, claims errors
  • Follows up on unpaid claims within the standard revenue cycle timeframe
  • Works collaboratively with management to identify system and TPA issues to evaluate trends
  • Maintains a solid understanding of current medical billing rules, laws and regulations


  • Minimum 4 years physician/professional billing experience, and thorough knowledge and experience utilizing EPIC Resolute billing system 
  • A working knowledge of; current medical billing, coding and collections rules and requirements, ability to work in a team environment, efficiently, and accurately, a strong understanding of healthcare compliance to regulations including HIPAA, OIG, and AMA rules and guidelines.


  • High school diploma required

Certificates, Licenses, Registrations

  • Certified Billing Professional (CBP) preferred

Knowledge, Skills & Abilities

  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
  • A working knowledge of insurance guidelines
  • Effective communication skills
  • Strong ethics and a high level of personal and professional integrity

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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