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Receptionist/Medical Assistant

Apply Job ID 18044 Date posted Oct. 14, 2020 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)


Nearly thirty years ago, QuadMed was born out of the idea that health care should be simple. By providing employers and their employees with quality onsite and near-site primary care, with a focus on wellness and prevention, we make a culture of health and well-being possible. Our caregivers working as a team, and with ample appointment times, have the opportunity to build meaningful patient relationships that produce measurable health improvement results. We’re proud to be a nationally recognized leader committed to transforming health care for the better. At QuadMed you can showcase your skills and your passion for patient care.

QuadMed is seeking an entergetic Receptionist, backup Medical Assistant, for our Sussex, WI Clinic. The Receptionist/Medical Assistant is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Receptionist/Medical Assistant will be a highly motivated, quality-conscious healthcare professional with the ability to work in an environment where one-on-one time with patients and positive outcomes are the ultimate measurement of success. The successful candidate will focus on prevention and wellness, and perform all medical assistant functions. Front office duties include reception and electronic scheduling.  

Key Responsibilities 

    Administrative Duties 

    • Front desk reception 
    • Greets patients, answers phones,  takes concise telephone messages and schedules appointments 
    • Provides patient with all necessary registration forms, and gives instructions on completion of forms. 
    • Processes, codes, and completes insurance claims forms 
    • Uses communication skills with proper medical terminology 
    • Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry 
    • Arranges for hospital admissions and outside referrals 
    • Performs other position related duties as assigned 
    • Purchases and maintains supplies and equipment 

    Clinical Duties

    • Measure and record vital signs (weight, height, blood pressure, etc) 
    • Ensure accurate and timely documentation into the EMR for all patient care, i.e. patient interview and history, vital signs, treatments, test results
    • Prepares patients for examinations and performs routine screening tests 
    • Assists medical staff with exams 
    • Phlebotomy and collection of other lab specimens 
    • Performs lab tests including preparing specimen, testing, and recording results
    • Ensures CLIA/OSHA compliance standards are met
    • Performs EKGs 
    • Prepares and administers medications and immunizations per provider order 
    • Changes dressings, applies bandages, removes sutures and other first aid procedures 
    • Uses CPR skills when necessary 
    • Maintains supplies, equipment, stocks, and sterilizes instruments 
    • Assist patients in the scheduling of diagnostic tests, outpatient services and hospital admissions. Provide patient with information regarding preparations for the service and necessary registration. Maintains confidentiality of all patient and organization information, and follows HIPAA regulations
    • Participates in professional development activities and maintains professional affiliations 
    • Performs other position related duties as assigned 


    • Must have high school diploma or equivalent 
    • Graduate of an accredited Medical Assistant program 


    • Phlebotomy and lab experience required 
    • Current CPR certification required 
    • Minimum of 1 year of clinical experience preferred
    • Experience working in a medical front office preferred

    Knowledge, Skills and Abilities:

    • Commitment to concepts of preventative health care programs and team approach to health care delivery 
    • Excellent interpersonal and communication skills (oral/written) required 

    Additional Company Information 
    We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. 

    QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

    Drug Free Workplace


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