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Referral Coordinator

Apply Job ID 23013 Date posted Aug. 10, 2022 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)

Quad/Graphics

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.


QuadMed is seeking a Referral Coordinator to join our team at the Health and Wellness Center in Sussex, WI serving Quad/Graphics employees and their families. Referral coordination is a critical component in providing appropriate care and follow up to patients requiring additional services.  The Referral Coordinator will facilitate the referral process, including: communication and support for the patient, tracking of referrals, and maintaining accurate documentation of the referral within the patient’s medical record.  

Schedule: Monday thorugh Friday 8:00am to 5:00pm with some flexibility. 

Key Responsibilities

  • Track and document activity related to referrals in the Electronic Medical Record. 
  • Run and monitor referral reports.
  • Assist patients in all aspects of facilitating the referral.
  • Aid in tracking and administering contract performance guarantees in partnership with sales, account management, legal and reporting.
  • Facilitate the sending of information to service/referral providers. Follow up with service/referral provider regarding results.
  • Communicate with provider/nurse care teams regarding referral orders.

Qualifications

Education:   

  • Graduate from an accredited college/university with an Associate’s Degree in Medical Assisting or LPN

Experience

  • At least one (1) year experience in referral coordination 
  • Outpatient care experience preferred

Knowledge, Skills & Abilities:  

  • Excellent communication skills; both written and verbal, with proven organizational and facilitation ability.
  • Strong team player with ability to be a self-starter professional who can work independently and proactively toward program improvement.
  • Must be proficient in Microsoft Office including Word, Outlook, and Excel
  • Outstanding leadership, organizational, planning and execution skills.
  • Skill in understanding the necessity and the ability to preserve and maintain confidential communications and legally privileged information
  • Effective positive human relations skills including tact, diplomacy, and ability to work with all levels of staff and leadership. 

Company Overview 

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

Additional Company Information 
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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