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Desktop Systems Engineer

Apply Job ID 15920 Date posted Nov. 22, 2019 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)

Quad/Graphics

Careers across Quad are defined by a rich legacy of passionate people driven by innovation and motivated to find a better way. Here, you'll discover roles that provide the chance to help transform our business while overseeing our vast technology infrastructure. We leverage technology to help our clients and employees succeed, while providing firsthand service and support. Our values have guided us from day one, creating an intense pride in knowing that every day is an opportunity to thrill our clients, side-by-side with the larger community we all call Quad.

Quad is seeking a User Environment Engineer to join our Global Infrastructure Services team at our World Headquarters in Sussex, WI. The User Environment Engineer is responsible for implementation across a wide set of technologies and engineering expertise for several technologies. This role collaborates with other Global Infrastructure employees to implement or engineer solutions and maintain documentation, as well as providing support as needed.

Key Responsibilities
  • Delivery, management and ongoing administration of international workstations, including Operating Systems, Software and associated components 
  • Manage the configuration and automation systems, including Microsoft SCCM, Active Directory GPO's and other management tools 
  • Maintain capacity, performance, and recommend improvements to systems 
  • Work closely with Helpdesk support staff and other IT departments to solve system problems 
  • Evaluate and recommends solutions based on the business requirements and user needs 
  • Good understanding working with Microsoft Active Directory 
  • Remain current on new products, services and protocols 
  • Perform patch management of desktop systems and applications 
  • Other duties as assigned by team lead and manager 
Job Requirements
  • College degree in IT or related field, or 3-5 years equivalent work experience 
  • Outstanding problem solving ability and capability to deal with stress and tight schedules 
  • Knowledge of and experience with PowerShell, Azure, Intune and O365 required
  • Excellent organizational, written and verbal communication and customer service skills 
  • Ability to set priorities and multi-task issues 
  • Is resourceful and proactive in gathering information and sharing ideas 
Additional Company Information
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on
any of these protected categories.
Drug Free Workplace 
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