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Wellness Coach-Quad-Sussex.WI

Apply Job ID 15985 Date posted Nov. 26, 2019 Location Sussex, Wisconsin Full Time / Part Time Full time (FT)


Nearly thirty years ago, QuadMed was born out of the idea that health care should be simple. By providing employers and their employees with quality onsite and near-site primary care, with a focus on wellness and prevention, we make a culture of health and well-being possible. Our caregivers working as a team, and with ample appointment times, have the opportunity to build meaningful patient relationships that produce measurable health improvement results. We’re proud to be a nationally recognized leader committed to transforming health care for the better. At QuadMed you can showcase your skills and your passion for patient care.


Under the direction of the Wellness Supervisor, the Wellness Coach provides individual and group telephonic and in-person wellness coaching to patients in an effort to cultivate self-efficacy, so that patients can achieve long-lasting healthy lifestyle behavior changes. The Wellness Coach is also responsible for the coordination, and delivery of health promotion activities throughout their geographical area of responsibility to facilitate behavior change, and maximize engagement, outcomes, and customer satisfaction.

*This role requires travel to the QuadMed Wellness Centers located in Sussex, WI, Pewaukee, WI and, West Allis, W

  • Provides appropriate health outreach and wellness coaching via face-to-face, telephone or telehealth technology to reduce or eliminate high-risk behaviors; encourages active adoption of habits that are conducive to a higher quality of life.

  • Assists coaching patients by answering questions, providing program information and education about program services, guidelines and policies in an accurate and courteous manner.

  • Utilizes coaching methodologies and communication skills to solicit change and/or increase a patient’s desire to change behavior and adopt a healthier lifestyle; documents client activities and coaching session notes in established clinical format using EMR technology.

  • May develop and implement assessment plans to determine the population’s health and lifestyle needs; assemble data to assist with designing an Annual Wellness Work Plan.

  • Delivers total population health risk management programs/services, while using corporate culture change strategies defined through employer health promotion standards/best practice. May assist in the development of these programs.

  • Provide services and programs specific to QuadMed’s strategic goals, employee health risks and interests, and collaborates with internal and external resources to provide a comprehensive plan of care with appropriately defined interventions.

  • Delivers programs including health awareness, educational campaigns, behavior change programs, health assessments/screenings and more, and may assist in the planning and promotion of these programs.

  • Serve as the key resource for engaging employee awareness and participation in Wellness and Health Improvement programs.May lead, and proactively contribute, to wellness committee meetings while acquiring program buy-in and support through all levels of the organization.



Appropriate education and/or experience may be substituted on an equivalent basis


  • Bachelors Degree from an accredited college or university in health education, health promotion, nursing, nutrition, exercise science or another related field is required


  • One to three years of experience as a wellness coach required

  • One to three years of experience in the delivery and coordination of corporate based health promotion programs required

Certificates, Licenses, Registrations:

  • Maintain CPR/AED certification

  • CHES (Certified Health Education Specialist) certification preferred

  • Certification from an accredited wellness coach training program preferred, Wellcoach© certification preferred

  • American Lung Association Freedom From Smoking Certified Instructor preferred

Knowledge, Skills & Abilities:

  • Strong interpersonal communication and customer service skills with the ability to motivate others

  • The ability to work both independently and as a part of a team with enthusiasm, initiative and creativity

  • Strong computer skills required

  • Some travel required

  • Bilingual a plus

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. In select states, patient care is provided by an independent physician-owned corporation. 

Quad/Graphics is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Drug Free Workplace


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