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Clinical Systems Analyst

Apply Job ID 25063 Date posted Jan. 23, 2023 Location Remote

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking a Clinical Systems Analyst to join out team! The System Analyst is responsible for maintaining the Electronic Medical Record Application, Epic Ambulatory and Lab, including system design, configuration/build, optimization, support, maintenance, issue analysis and resolution, training materials and to maximize patient safety, system efficiency and usability.

Key Responsibilities:

  • Analyzes business and user requirements and collaborates with teams to design and build technology or process solutions which automate or improve the EMR system to support business strategies while considering cost vs value and alternate solutions
  • Manages the clinician experience with the EMR by guiding the solution design, training resources, and supporting processes to ensure the successful engagement and sustainment of the solution while considering associated workflows and how the application(s) integrate with the clinical environments
  • Maintains accountability and fosters communication with colleagues and customers, as evidenced by utilization of e-mail, PMO documentation (e.g., agenda/minutes, status), SBAR, root cause analysis, change management system, etc.
  • Produces quality deliverables throughout the change lifecycle, demonstrated by design session deliverables, knowledgeable build activities, essential testing functions, and comprehensive implementation methodology
  • Supports and maintains the EMR by working with the IT Helpdesk and vendor in analyzing current issues and resolving through short term corrective action, root cause analysis, permanent corrective action process
  • Analyzes and evaluates existing or proposed clinical/operational data requirements for patient and client reporting and proposes system developments to support the reports. Works with Reporting team to ensure proper system design to facilitate data capture (i.e., Informatics / Data Integrity)
  • Understands the integration points of EMR architecture and provides direction for testing such points in concert with review and oversight for test plans and strategies. Directs team to consider impact of builds and system updates on integration points
  • Researches latest Healthcare technologies, regulatory requirements, statutes, etc. which enhances the EMR and proposes/implements compliant solutions. Supports EMR related projects in the role of system subject matter expert regarding the system in question
  • Manages change management related to systems including developing release notes, coordinating system upgrades, developing training resources and working with the Training Department to train-the-trainer and deploy the training
  • Promotes teamwork, stewardship and accountability throughout the department 
  • Leads Informatics Team subgroups or pilot teams in deploying new solutions
  • Participates in vendor demos, site visits, and system health checks


  • Bachelor’s degree or equivalent experience required 


  • Minimum two (2) years in IT in a healthcare organization required 
  • Clinical and/or Lab experience strongly preferred

Certificates, Licenses, Registrations:  

  • EpicCare Ambulatory certification required
  • Epic Orders Transmittal certification strongly preferred

Knowledge, Skills & Abilities: 

  • Experience with design, build and configuration of an EMR environment
  • Experience with clinical workflows; in an ambulatory setting preferred
  • Broad knowledge of and experience with clinical applications and their interdependencies
  • Experience with multi-facility design, planning and coordination of complex IS systems
  • Demonstrated knowledge of healthcare business
  • Demonstrated project management skills and experience
  • Demonstrated business analysis skills and experience
  • Strong time management skills and ability to work on multiple projects at once
  • Excellent written and verbal communication skills across multiple disciplines
  • Demonstrated customer service and collaboration skills working with end users
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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