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Circulation Manager Part-Time

Apply Job ID 25389 Date posted Mar. 07, 2023 Location West Allis, Wisconsin

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

Milwaukee Magazine is seeking a skilled Circulation Manager to join our team. This part-time position will oversee circulation marketing and promotion functions for direct mail, websites, email, partnerships, 3rd party agent, social media, renewal and gift efforts to maximize profitability as well as strengthen audience development for all Milwaukee Magazine brands. This position oversees magazine fulfillment with third party vendor and in-house customer service activities. Responsible for annual circulation budgets and monthly reports as well as assisting with the marketing promotions and day-to-day administrative fulfillment duties. Work hours are typically Monday through Friday 8:00am to 12:00pm Central Time, however, this is flexible.

Professional Responsibilities

  • Oversee circulation operations for the entire organization. Growth in both print and digital subscriptions, plus outstanding customer service, are our goals. We have a large focus on customer service with our loyal subscribership.
  • Adhere to circulation annual budgets and perform monthly budget reconciliations with supervisor.
  • Direct all strategic planning/testing for new business and retention to meet circulation targets and revenue goals. Review and approve source evaluations and list universes for direct mail.
  • Direct and supervise the third party fulfillment team; working closely with them to ensure the best service for our subscribers.
  • Monitor and budget all postal fees for 1st class, standard and periodicals. File required postal forms for frequency/name change etc.
  • Oversee in-house customer service group and activities as well as online customer care websites.
  • Assist with additional distribution including list rental activity.
  • File annual statement of ownerships and CVC audits.

Professional Qualifications

  • College degree (BA/BS) in a related field or equivalent (relevant) work experience.
  • Preferred experience in circulation management. Plus, outstanding interpersonal skills and a willingness to work in a fast-paced environment.
  • Ability to analyze large quantities of data and act based on those results to optimize performance and increase profitability.
  • Detail-oriented.
  • Excellent oral and written communication skills are required.
  • Ability to manage multiple projects at one time with competing deadlines.
  • Positive, team-focused attitude.
  • Must be proficient in Excel.
  • Familiarity with Publishing technologies and databases is a bonus.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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