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Medical Receptionist

Apply Job ID 22906 Date posted Jul. 25, 2022 Location West Allis, Wisconsin Full Time / Part Time Full time (FT)

Quad/Graphics

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.


QuadMed is currently seeking a Medical Receptionist to join our team at the Health and Wellness Center in West Allis, WI serving Quad/Graphics employees and their families. Providing support with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position will be part of our front desk reception team, answering the telephone and either responding to inquiry, directing caller to appropriate personnel, or initiating a triage email for response by medical personnel along with scheduling appointments and entering appointment date and time into computerized scheduler. 

Schedule: Monday - Friday 8:00am to 5:00pm with some flexiblity. No nights or weekends! 

Key Responsibilities

  • Front desk reception
  • Greets patients, answers phones, takes concise telephone messages and schedules appointments
  • Provides patient with all necessary registration forms, and gives instructions on completion of forms.
  • Uses communication skills with proper medical terminology
  • Performs computer skills in patient billing, scheduling, accounts receivables, and data entry
  • Performs other position related duties as assigned
  • Purchases and maintains supplies and equipment
  • Maintains confidentiality of patient PHI and adheres to all HIPAA regulations

Qualifications
Education

  • High School diploma or equivalent required

Experience

  • Receptionist and/or healthcare industry experience strongly preferred

Knowledge, Skills & Abilities:

  • Excellent customer service skills required 
  • Ability to be a team player, detail oriented, accurate, and efficient 
  • Strong communication and interpersonal skills 
  • Ability to work in a fast-paced environment and work well under pressure 
  • Ability to be patient, possess compassion and uphold HIPAA standards 
  • Medical Terminology preferred

Company Overview 

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

Additional Company Information 
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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