Account Supervisor

About the Gig

Periscope is a fully integrated, independently spirited creative agency devoted to action over words and relevance over repetition. We’re here to do the best work of our lives and are looking for a dynamic, inclusive, and progressive business and brand leader who prioritizes creating remarkable work, strengthening client relationships, contributing to agency growth, and building consumer experiences for an increasingly multicultural and global world.

Reporting to an Account Director, the Account Supervisor is a critical thinker and strong organizer of work and people.  Our new account supervisor will demonstrate exceptional client management, business strategy, strong integrated team development and a proven success record in growing existing businesses and securing net-new opportunities. Most importantly our account supervisor will help Periscope shift into the national spotlight as an agency with a unique and enviable creative reputation.

Client Partnership, Business Development & A Desire to Make an Impact

Periscope is seeking an Account Supervisor to help lead the day-to-day management of a healthcare client across North America. This is a unique opportunity to help shape their business and brand as they continue to expand in new markets.
You’ll partner closely with the Account Leadership and cross-agency team to support client communications to ensure the delivery of great work. This is a fantastic opportunity to orchestrate creative and media projects by facilitating work between client and internal stakeholders, managing projects from briefing through creative ideation, development and delivery. 

 You’ll have a pulse on the client work and the team, continuously strategizing ways to elevate the business. You’ll be eager to bring people together and play a key role in building new best practices. Overall, you’re innately a people-person with a passion for juggling relationships with the client and project team. Most importantly you will help Periscope shift into the national spotlight as an agency with a unique and enviable creative reputation.

 What you’ll do:  

• Build rapport and credibility with day-to-day and senior level clients based on trust and client engagement skill.
• Be engaged in the client’s business and category, staying abreast of competitors, product development and market trends, and sharing information with internal team members 
• Own development of proposals/presentations with input from account lead 
• Collaborate with the client, Account Director, strategy and creative to develop creative briefs 
• Manage the creative development process from concept phase through to production
• Evaluate copy, layouts, artwork, media plans and productions materials and make suggested revisions in keeping with agreed upon strategy and business objectives 
• Quickly and effectively resolve client problems/concerns to ensure client satisfaction 
• Lead internal and client meetings, presentations and calls; prepare relevant documents, including agendas, presentation decks and follow up communications, etc. 
• Manage project scopes and budgets; alert client of financial and timing implications of their request(s); secure client approval to proceed; and revise budgets as needed 
• Stay alert for opportunities to grow client business; research client’s category and competitive landscape; define key strategic issues and opportunities for the brand/category and impact on client’s objectives; author POVs and strategies to address issues/opportunities and present to client 
• Uphold and deliver our agency’s core beliefs to strengthen our culture, product and attract people with different backgrounds and experiences to join our agency.
• Healthcare experience and/or an interest to support our healthcare clients a plus

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