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Behavioral Health Counselor

Apply pin iconLocation Sussex, Wisconsin Job Category Healthcare Administration Business Unit (brand) QuadMed Date posted 02/19/2024 Job ID 30287
Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

General Purpose

QuadMed is seeking a Behavioral Health Counselor to support our patient population in West Allis and Sussex, WI serving Quad employees and their families. 

As the Substance Abuse and Mental Health Counselor, this role provides services to our clients individually as well as in group settings. Evaluates and performs appropriate treatment for clients within the scope of practice with emphasis on quality care and effective delivery of care. This position will promote and develop a Behavioral Health/EAP/AODA client caseload in our health and wellness centers and Plant locations. Regular travel between locations is required.  

This position is a fulltime position, 40 hours/week, working 3 days at our West Allis clinic and 2 days at the Sussex clinic. No weekends or holidays!

Key Responsibilities

  • Counsels clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
  • Completes and maintains accurate records or reports regarding the patients' histories and progress, services provided, or other required information
  • Develops client treatment plans based on research, clinical experience, and client histories
  • Conducts/facilitates chemical dependency program group sessions
  • Participates in case conferences or staff meetings
  • Coordinates counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers
  • Reviews and evaluates clients' progress in relation to measurable goals described in treatment and care plans
  • Interviews clients, review records, and confers with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program
  • Plans or implements follow-up or aftercare programs for clients to be discharged from treatment programs
  • Assesses individuals' degree of drug dependency by collecting and analyzing urine samples
  • Assesses the level of the mental health issue and assess potential need for medication
  • Intervenes as an advocate for clients or patients to resolve emergency problems in crisis situations
  • Modifies treatment plans to comply with changes in client status
  • Provides clients or family members with information about addiction issues and about available services or programs, making appropriate referrals when necessary
  • Coordinates activities with courts, probation officers, community services, or other post-treatment agencies
  • Counsels family members to assist them in understanding, dealing with, and supporting clients or patients
  • Supervises or directs other workers providing services to clients or patients. Train or supervise student interns or new staff members
  • Acts as liaisons between clients and medical staff
  • Follows progress of discharged patients to determine effectiveness of treatments
  • Maintains strict confidentiality of PHI and adheres to HIPAA regulations
  • Be available for Crisis Intervention/Management for individuals, departments, managers and plants
  • Works as a consultant for Managers that are calling about difficult employee situations
  • Presents relevant educational material for Quad employees to assist with their professional/personal growth



  • Graduate from an accredited university or college with a master's degree in counseling, Psychology or Clinical Social Work 


  • Minimum of two (2) years' experience providing short-term counseling to individuals and their families in both Mental Health and AODA  
  • EMR experience preferred 

Certificates, Licenses, Registrations:  

  • Licensed for AODA practice through the Department of Regulation and Licensing within state of practice or have an AODA specialization within their master's degree  
  • Current CPR (BLS) certification or must be obtained within 60 days of hire  

Knowledge, Skills & Abilities:  

  • Strong ability to listen, communicate both written and verbally, be socially perceptive, think critically is a requirement for this role 
  • Intermediate computer skills utilizing MS Office 
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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Benefits for all areas of life

Quad recognizes that wellness is more than physical health. That’s why we offer comprehensive benefits that empower employees to build healthy, balanced lives at work and at home. From physical and mental health, to financial, family, and community wellness, we provide benefits and programs that help support employees’ overall well-being.

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