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Client Research Associate - Packaging

Apply Job ID 30363 Date posted Mar. 08, 2024 Location Greenville, South Carolina

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The Client Research Associate plays a pivotal role in supporting our clients’ objectives by coordinating research activities, translating client requests into actionable instructions, and conducting surveys. This position involves participant recruitment, project management, and data analysis.

Responsibilities:

  • Coordinate and Schedule Research Activities:
    • Collaborate with project teams to schedule stock setup, in-depth interviews, and data collection.
    • Ensure seamless execution of research plans.
  • Translate Client Requests into Detailed Instructions:
    • Interpret client requirements and provide clear instructions to project teams.
    • Foster shared understanding to drive successful outcomes.
  • Design and Deploy Product Surveys:
    • Create surveys to measure consumer engagement with clients’ products.
    • Analyze survey data and provide actionable insights.
  • Participant Recruitment and Screening:
    • Identify suitable screeners and participants.
    • Ensure alignment with research objectives.
  • Lead Research Projects:
    • Direct screeners and participants throughout the research process.
    • Take ownership of projects from start to finish.
  • Project Management:
    • Monitor progress, track deliverables, and address issues.
    • Proactively manage timelines.
  • Record Keeping and Documentation:
    • Maintain accurate records of directions, work orders, and approvals.
    • Document client decisions related to chargeable services.
  • Research Planning and Execution:
    • Take initiative in planning research projects related to sustainability.
    • Conduct research, collect data, and maintain accurate records of findings.
    • Collaborate with colleagues and stakeholders to execute research effectively.
  • Data Collection and Analysis:
    • Gather relevant data on environmental, social, and economic aspects.
    • Analyze data using appropriate methods and tools.
    • Present findings to team members and contribute to reports.
  • Additional Duties:
    • Collaborate with cross-functional teams.
    • Stay informed about industry trends and best practices.

Qualifications:

  • Bachelor’s degree in a relevant field (e.g., Marketing, Business, Social Sciences).
  • Prior experience in market research, sustainability research, or client services is a plus
  • Adaptability, analytical skills, attention to detail, and a passion for sustainability to contribute to meaningful research and positive impact. 
  • Proficient in Microsoft Office (specifically Excel and PowerPoint)

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We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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Our Benefits

The importance of caring for one another, runs deep. It is at the heart of our healthcare and wellness programs, our retirement plans, all of our benefits. It's how we build rich, balanced lives for ourselves and our families, at work and at home.

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Our Culture

From the very beginning, Quad has been defined by the people who work here. Our values, our skills, our creativity – it has all grown from those very first days in business, passed from worker to worker, built on the relationships – the trust – between us. All the presses, computers and technology; all the buildings; all the resources; none of it matters without the people who make Quad work.

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