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Health Center Manager

Apply pin iconLocation Gautier, Mississippi Job Category Healthcare Administration Business Unit (brand) QuadMed Date posted 05/02/2024 Job ID 30555
Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking a full-time Health Center Manager to join our client-based Health Center in Pascagoula, MS partnered with Huntington Ingalls Industries!  

GENERAL PURPOSE OF JOB

This position will actively manage the clinical operations of single site or multiple centers with a focus on prevention and wellness to coordinate the care of patients in a health and wellness center setting. The position is primarily focused on managing staff to efficiently and effectively run the daily operations and identify and proactively address the unique issues within the practice.  

KEY RESPONSIBILITIES

  • Health and wellness center (HWC) management.  Fosters teamwork and facilitates meetings as needed.  Facilitates continuous improvement systems throughout the health and wellness center
  • Leads all health and wellness center Physicians, Advanced Practice Providers, relevant allied health staff and Clinic Supervisor. Leader duties include talent acquisition, employee development, employee relations issues, scheduling, training, on-boarding, staff communication, and performance management
  • Works closely with Operations Manager, other internal departments and HWC staff to deliver quality patient care aligned to the client service contract
  • Communicates and ensures HWC is operating using current standardized workflows, SOPs, policies and best practices
  • Monitors health and wellness center environment.  
  • Works with other departments to quickly resolve more involved, complex or systemic HWC issues; escalates appropriately and presents solutions to the Client Operations Manager  
  • Compiles input and administers staff performance appraisals for direct reports.  Partners with Medical Directors and others as appropriate during performance appraisal process
  • Completes more complex or involved incident investigations.  Carries out mitigating measures and inform other departments as needed
  • Manages metrics, the facility, and labor checklist completion
  • Understands and complies with all regulatory, procedural, and licensing requirements
  • Oversees AAAHC HWC compliance. Actively participates in all audits and AAAHC surveys and preparation
  • Serves on internal committees and special initiatives as needed
  • Maintains EHR Super User status; provide Super User support to HWC team and others as needed.
  • Travel may be required
  • Works in the clinic as needed.  If clinical by training and education, performs all other duties as described within respective job descriptions, consistent with licensure.  If there is no clinical education and training, perform daily front office and receptionist functions, as needed (e.g., registration, scheduling, etc.)
  • Guides the direction of the Clinical Quality Improvement studies to meet the needs of clinic operations and drive patient health and wellness
  • Maintains inventory and monitors ordering of supplies aligning to budget
  • Forecasts annual visit volume and staffing needs

JOB REQUIREMENTS

Education:  

  • Associate degree in business, healthcare administration, nursing or closely related field  
  • Bachelor's degree in business, healthcare administration, nursing or closely related field preferred

Experience:  

  • At least three (3) years of leadership experience (with direct reports) in a healthcare setting.
  • Familiarity with practice management software and electronic medical records strongly preferred.

Certificates, Licenses, Registrations:  

  • Current CPR (BLS) certification or must be obtained within 60 days of hire

Knowledge, Skills & Abilities:

  • Strong sense of common purpose aligning with mission and vision, across all work groups
  • Strategic thinking and execution-identify key relationships initiating and improving to attain area and organizational goals
  • Act as a trusted advisor and inspires confidence to support the objectives of QuadMed and client success
  • Demonstrates reliability, maintains confidentiality
  • Excellent oral and written communication skills along with the ability to listen, understand and influence
  • Champion organizational innovation and improve innovation capabilities across the team
  • Support the primary care physician model and have an overall knowledge of clinical services
  • Respond effectively and meet time deadlines and perform effectively and decisively under pressure
  • Must have a proven track record of being self-motivated and successfully managing multiple projects within deadlines
  • Strong computer skills including experience with MS Word, Excel and Power Point
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion 

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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Quad recognizes that wellness is more than physical health. That’s why we offer comprehensive benefits that empower employees to build healthy, balanced lives at work and at home. From physical and mental health, to financial, family, and community wellness, we provide benefits and programs that help support employees’ overall well-being.

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