As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

Quad is seeking a First and Third Shift Quality Service Representative for our Spartanburg, SC location. 

Work Schedule

Days - 6:00 AM - 2:00 PM, Monday-Friday

Nights - 10 PM - 6:00 AM, Sunday-Thursday.

The wage range for these roles is $18 - $20.00 / hour, depending on experience.   You will also receive a $.75 shift premium for working nights.   Please note that if you are hired for nights, you will be training on days for a period of time before switching to the night shift. 

Essential Functions of this position include:

• Perform Process Compliance Audits - Audit documentation associated with each job for compliance with established processes. Perform compliance audits of other departments to ensure ISO and SQF standards are maintained. Identify non-conformities, determine root causes, and propose solutions.
• Maintain Color Standards - Maintain color standards for each customer for reference in quality inspections. Ensure needed color standards are pulled and staged at presses at least 4 hours before the job's commencement.
• Complete Quality Documentation - Complete documentation according to established SOPs and ensure all paperwork is completed correctly before closing jobs. Create Certificates of Compliance for customers as needed. 

Required Qualifications

• Candidates must be at least 18 years old.
• Ability to analyze problems for root causes and determine solutions.
• Attention to detail and accuracy.
• Successful candidates must be able to perform the following: lift 50 pounds continuously, stand and move around the manufacturing floor for long hours,  receive and follow instructions, and use vision to identify defects with or without reasonable accommodation.
• Good verbal and written comprehension.
• The ability to thrive in a team environment and work independently with minimal supervision.
• The ability to perform basic math calculations.
• Basic computer skills.
• High School diploma or equivalent. 

Preferred Qualifications:

•  Previous Quality Service experience preferred, but not a requirement.  We will train the right candidate!
• 1 or more years of experience in a manufacturing environment.