As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB 

Senior Credit Analyst is responsible for administering and enforcing company credit and collection policies and procedures, contributing to the assessment of credit worthiness and recommending credit limits.  Management of portfolio to include collections and ongoing monitoring and financial analysis of existing and new customers for changes to exposure and risk tolerance. Additional responsibilities to be assigned either on a project basis or continuous improvement initiative. 

KEY RESPONSIBILITIES

• Contribute to the assessment of customer credit worthiness and the establishment of customer credit limits based on basic underwriting along with company and industry research within approved levels while recommending authorization for limits above their approval level.
• Monitor changes in economic, industry, and customer conditions and maintain communication with various business units to evaluate potential changes to customers’ credit worthiness (risk tolerance) and credit limits.
• Management of client portfolio for collection, deduction management and proactive risk analysis.
• Elevate visibility of customers with significantly increased exposure and/or risk through management reporting and utilization of credit dashboard and exception process.
• Maintain appropriate documentation and transparency to support basis and rationale for customer credit decisions and limits.
• Recommend best practices and process improvement where appropriate.
• Additional projects to be assigned short or long-term dependent on need.
• Strong customer service skills, both internal and external

SCOPE

This position is responsible for managing a client portfolio with all corresponding responsibilities, with key focus on customer service, risk management and optimization of cash-flow.  In addition, this position will have additional responsibilities beyond day-to-day management of a client portfolio.

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: 

• BS degree in Accounting/Finance or business field preferred but not required.

Experience: 

• Minimum of 5 years of experience in a commercial B2B credit and collections environment

Certificates, Licenses, Registrations: 

• CBA,CBF – NACM Credit Business Associate (preferred but not required)
• CCRA – NAM Certified Credit Risk Analyst (preferred but not required)

Knowledge, Skills & Abilities: 

• Proficient in Microsoft Office and other productivity software tools
• Strong verbal and written communication skills
• Excellent research and financial analysis capabilities
• Solid negotiation skills
• Must be adaptable to a changing environment
• Solid collections skills
• Business Acumen (Economics, Accounting)

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