QuadMed is hiring a Condition Management Care Coordinator to join our Utz Quality Food Health Center in Hanover, PA! 

Schedule: 40 hours/wk

This position is located onsite in Hanover, PA.

GENERAL PURPOSE OF JOB

The Condition Management Care Coordinator provides support to QuadMed’s Chronic Condition Management program through active outreach to eligible participants with particular focus on engagement of highest risk individuals.  

KEY RESPONSIBILITIES

• Proactively outreaches for program compliance and other wellness/population health initiatives as directed 
• Promotes and explains the CCM program to patients and assists with scheduling patient appointments 
• Completes telephonic touch points to patients as directed by the Certified Diabetes Care and Education Specialist (CDCES) 
• Assists with coordination and promotion of CDCES site visits to off-site clinics 
• Works with Program Administrators in the review of educational materials and resources available to program participants 
• Updates and manages CCM SharePoint  
• Pulls reports re: CCM risk stratification and program participation as directed 
• Schedules, creates reports and completes documentation for department conferences  
• Assists with enrollment and tracking of participation at all locations with CCM 
• Manages vendor relationships and handles procurement of supplies  
• Assists with diabetes related technology and software programs 
• Updates clinical records in the EMR, including lab results and medication review 
• Reviews patient charts for compliance with program criteria and eligibility. 
• May perform clerical duties including faxing and scanning and other duties, as assigned 

JOB REQUIREMENTS

Education: 

• High School Diploma or equivalent 
• Graduate of an accredited Medical Assistant program or accredited LPN school with a valid license, preferred 

Experience: 

• Minimum three (3) years of demonstrated clinical experience; experience in Chronic Conditions, preferred 
• Medical Receptionist and/or healthcare industry experience required 

Certification/Licensure:

• Current CPR (BLS) certification or must be obtained within 60 days of hire 

Knowledge, Skills & Abilities: 

• Excellent communication skills; both written and verbal, with proven organizational and facilitation ability 
• Strong team player with ability to be a self-starter professional who can work independently and proactively toward program improvement 
• Must be proficient in Microsoft Office including Word, Outlook, and Excel, with ability to adapt and use other applications 
• Experience working in an EMR system 
• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.