As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The Manufacturing Supervisor's primary responsibility is to lead and direct the day-to-day operations of a shift of Press production employees.   Associated activities will require constant on-the-floor supervision of all press lines, while effectively motivating employees to achieve positive morale and productivity expectations.  The Shift Supervisor is responsible for ensuring they are achieving overall production goals, quality standards, and safety for their crew.  

KEY RESPONSIBILITIES

• Provide leadership on the floor in a professional and timely manner.

• Establish and enforce quality, safety, and performance expectations for the crew.

• Lead and direct the work of a shift of press employees following policies and procedures. These responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.

• Provide objective performance coaching and feedback to all press operators.

• Evaluate and adjust work procedures to meet production schedules using knowledge of the capacity of employees, machines, and equipment.

• Evaluate process and drive change in partnership with the Plant Director and Department Manager.

• Evaluate labor needs and adjust workforce based on production volume to achieve optimal performance and profitability for the shift.

• Participate in work-related incident investigations.

• Define business objectives and metrics for their shift in partnership with the Department Manager.

• Develop and maintain training programs in conjunction with the Training Coordinator to ensure that all employees on their shift have the necessary skills to perform their duties safely and productively.

• Interpret and review customer job specifications with press personnel.

• Recognize the intricacy of printed materials in the production of good-quality products.

• Provide advice and counsel on all aspects of production.

• Ensure machine maintenance is scheduled and completed on time and according to plans. 

Required Qualifications:

Experience: 5 – 8 years of experience in manufacturing operations

                    3 – 5 years of supervisory experience  

Knowledge, Skills & Abilities:  

• Knowledge of press operations 
• Intermediate knowledge of Microsoft Office
• Basic knowledge of Quad Graphics Smart tools, including Labman, Load Board, and Employee Record Management System
• Ability to lead personnel in a fast-paced environment
• Ability to work quickly and accurately and meet deadlines under pressure 
• Ability to identify and develop talent for future leaders
• Ability to communicate clearly and develop a professional relationship with other departments and external customers
• Strong working knowledge of 6S & Lean principles with the ability to apply them to the work environment
• On-call availability and flexibility to work any shift is required 

Preferred Qualifications:

Strong technical knowledge of press operations and equipment

Bilingual in Spanish