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QuadMed is seeking a Sr. Project Manager to join our growing team. This is a remote position.

GENERAL PURPOSE OF JOB

The Senior Project Manager leads assigned QuadMed health center implementations from initiation through Go-Live and stabilization. As capacity allows, this role also leads enterprise initiatives aligned with organizational strategy. Reporting to the PMO, the Senior Project Manager is accountable for scope, schedule, risk management, stakeholder alignment, and successful delivery execution.

During implementation, this role partners closely with Implementation, Operations, IT, Facilities, Clinical, and Sales teams to ensure successful, on-time, high-quality health center launches while maintaining adherence to PMO governance standards. The Senior Project Manager ensures consistent communication, alignment, and accountability across project teams and organizational stakeholders.

KEY RESPONSIBILITIES

• Leads end-to-end execution of health center implementations and assigned enterprise initiatives.
• Develops and maintains detailed project charters, schedules, milestones, work plans, budgets, and status reporting.
• Facilitates cross-functional planning and alignment across Operations, IT, Clinical, Implementation, Facilities, Sales, and external vendors.
• Manages scope, resources, timelines, risks, dependencies, and interdependencies to ensure successful delivery. 
• Proactively identifies and mitigates risks; escalates critical issues with recommended solutions to enable timely decision-making. 
• Drives readiness planning, including structured Go-Live readiness assessments and milestone reviews. 
• Serves as the primary project management point of contact for assigned client implementations, ensuring clear and consistent communication. 
• Delivers structured status updates and executive-level reporting to leadership and clients. 
• Ensures compliance with PMO governance standards, tools, templates, and reporting frameworks. 
• Maintains dashboards and contributes to portfolio-level reporting and prioritization processes. 
• Conducts post-implementation reviews and partners with stakeholders to incorporate lessons learned into continuous improvement efforts. 
• Identifies and implements process enhancements, leveraging technology and AI tools to improve delivery efficiency and operational performance.

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education:

• Bachelor’s degree in Business, Healthcare Administration, or a related field required.

Experience:

• Minimum five (5) years of progressive project management experience leading cross-functional initiatives.
• Experience leading employer-sponsored healthcare, clinical implementations strongly preferred.

Certificates, Licenses, Registrations:

• PMP preferred.

Knowledge, Skills & Abilities:

• Demonstrated ability to independently lead complex, cross-functional projects from initiation through Go-Live and stabilization. 
• Deep understanding of project management methodologies (Waterfall, Agile, or hybrid) and PMO governance standards. Proven ability to manage scope, schedule, budget, risks, and stakeholder expectations across multiple concurrent initiatives. 
• Strong executive presence with the ability to influence, align, and drive accountability within matrixed teams. 
• Exceptional written and verbal communication skills, with the ability to translate complex project information into clear, concise messaging tailored to executives, operational leaders, clinical teams, clients, and external partners. 
• Demonstrated business acumen, including understanding of operational workflows, financial drivers, and the employer-sponsored healthcare environment. 
• Strong risk assessment and decision-making capabilities in dynamic, high-visibility environments. 
• Experience leading client-facing implementations with a focus on service excellence and long-term relationship management. 
• Strong analytical and organizational skills, with the ability to synthesize data into actionable insights and executive-level reporting. 
• Proficiency in Microsoft 365, Microsoft Project (or equivalent scheduling tools), and CRM platforms such as Dynamics.
• Well-versed in, and committed to growing proficiency in, the use of AI tools to drive efficiency and innovation across operations.
• Proven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.