Nurse Educator

The Nurse Educator will be driving clinical education throughout QuadMed’s nationwide footprint. The nurse educator is responsible for creation, collaboration, and rollout of educational initiatives. This role works closely with quality, compliance, and operations to ensure successful outcomes are achieved. The nurse educator serves as a role model, consultant, and change agent to facilitate the learning process of nursing staff and medical assistants.  The individual in this role is expected to be proficient with all nursing and medical assistant procedures and serves as a point of care resource to current and new hires. This position will be expected to spend time in the clinics during orientation to learn the workflows. The nurse educator will be core to the operational support for quality infrastructure for continued successful AAAHC accreditation.   

KEY RESPONSIBILITIES

• Demonstrates the clinical expertise, leadership, management, communication skills and knowledge of educational principles necessary to develop educational programs and achieve optimal educational outcomes.
• Plans, implements, and evaluates new hire and ongoing training for clinical support staff (MAs, LPNs, RNs) based on research, best practice, and/or professional standards.
• Develops clinical educational training based on regulatory changes or identified staff needs.
• Provides remedial education and orientation as necessary or appropriate in partnership with clinic leadership.
• Coordinates, monitors, and evaluates new hire and annual skills assessments and tracks competency completion.
• Serves as the backup to teach new hire Epic orientation on occasion (Within the first 6 months becomes an Epic credentialed trainer (internal training).
• Partners and provides input to the Epic principle trainer on clinical support workflows.
• Participates in policy and procedure development and review.
• Provides onsite training/assistance during new clinic implementations.
• Cross functionally trained to provide backup as needed to certain clinical quality roles.
• Occasional pre-planned travel may be required and is estimated to be <10% of the time outside of the initial orientation period.

JOB REQUIREMENTS

Education: 

• Graduate from an accredited nursing program, BSN required, master’s degree preferred.

Experience: 

• Minimum five (5) years of professional nursing experience required, in an ambulatory setting preferred. 
• At least two (2) years of clinical education/training experience. 
• Minimum two (2) years Epic experience in a clinic or hospital setting required, Epic superuser preferred. 
• Familiarity with the use of Lippincott Nursing Procedures and competency management preferred. 

Certificates, Licenses, Registrations: 

• Current and valid license in the state of the position or compact state license.  
• Current CPR (BLS) certification or must be obtained within 60 days of hire. 

Knowledge, Skills & Abilities: 

• Must be knowledgeable in principles of adult learning theory and capable of planning, coordinating, and supervising educational and orientation programs. 
• Robust experience collaborating and providing feedback to variety of medical peers with excellent interpersonal skills and the ability to maintain positive collaborative relationships amongst team members.
• Intermediate computer skills in Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook or equivalent.
• Proven ability to work successfully with diverse populations and demonstrated commitment to promote diversity and inclusion. 

Physical Demands: This is typically a remote corporate role but will have patient care during orientation until acclimated.

Corporate:

• Manual Dexterity: Consistently operates a computer and other office equipment. 
• Physical Effort: This is largely a sedentary role; however, it will require the ability to walk, bend, reach, or stand as necessary. Work requires handling lightweight materials or equipment up to 25 pounds.
• Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and copy machines.   
• Hazards: Ergonomics. Little or no exposure to hazards.  

Clinical (when working in the clinic as a nurse)

• Manual Dexterity: Work requires accuracy and moderate speed       
• Physical Effort: Work requires considerable variety of fairly steady active physical exertion with some and/or continuous standing or walking
• Working Conditions: May include exposure to conditions requiring the use of personal protective equipment   
• Hazards: Exposure to hazards that may result in short-term work-related absences. Exposure to blood-borne pathogens and hazardous materials