As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

GENERAL PURPOSE OF JOB

The Specialist in Print Management Production will execute the print procurement process for projects assigned by his/her manager (or other department leaders). In this role, the Print Specialist will be responsible for working with various client account resources (and/or clients) managing assigned projects from initiation through delivery. 

KEY RESPONSIBILITIES

• Project Management. Manage the end-to-end execution of the projects (from initial assessment and cleansing through sourcing, timeline tracking, reconciliation, final billing approval tasks, and time tracking. It is the responsibility of this role to ensure that projects run smoothly, and issues are managed and escalated effectively.  The Specialist, in QPM Production is responsible for building trust with his/her internal and external client by providing a high level of service, clear and timely communications, and a positive attitude.
• Problem Solving.  In support of the primary function of QPM (providing solutions to our clients), this role will be challenged to think critically, evaluate requirements, leverage experience and supply chain partners, re-prioritize based on shifting needs and schedules (with input from manager), and deliver viable solutions to meet our client needs.  The SPM is expected to be resourceful and leverage the support of the QPM team to deliver feasible solutions.
• Negotiation and Pricing Strategy Adherence.  The Specialist, QPM Production must understand the QPM pricing strategy and follow the pricing approval protocols.  Working within QPM processes and procedures, this role is expected to negotiate with suppliers to optimize client value and company profits.

JOB REQUIREMENTS

Influence:

• Works to deliver day-to-day objectives with significant impact on achievement of results for the job area.
• May be required to apply discretion within broad operational boundaries and procedures

Responsibility:

• Operates with limited latitude for actions or decisions, exercising some autonomy in applying standards and procedures.
• Responsible for providing guidance, coaching and training to other employees within job area.

Innovation:

• Relies on moderate experience and judgment to plan and accomplish assigned tasks and solve problems.
• May require general instructions for new types of work or special assignments.
• Applies discretion within broad operational boundaries and procedures and provides guidance to junior staff in solving problems.

Education: High school diploma or equivalent required, college degree or equivalent preferred 

Experience:

• Requires broad knowledge of operational systems and practices typically gained through extensive experience and/or education.
• Typically requires minimum 5 years of experience.
• May require vocational or technical education or certifications in addition to prior work experience.

Knowledge, Skills & Abilities: 

• Strong knowledge of production processes for his/her category 
• Strong knowledge of print/paper/logistics industry practices 
• Experience with Microsoft Word, Excel, Outlook and PowerPoint 
• Experience with print project management software 

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